Front of House Manager-Meath - Ref 1129

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Action Recruitment Published: August 16, 2018
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Description

Action Recruitment are seeking an experienced Front of House Manager to join the team of our client, a four-star hotel in Meath.  The ideal candidate will have at least 2 years’ experience in a Front of House Manager role in a four or five-star property.

Reporting directly to the General Manager and working closely with the Revenue Manager, Reservations Team, Sales & Marketing Team and Meetings & Events Team in the hotel to ensure the maximisation of sales.

You must have experience training, managing and motivating teams to constantly deliver high standards of quality guest service. You must have excellent organisational and leadership skills, with a passion for hospitality and customer service. You must be self-motivated with excellent grooming and presentation. Experience of Opera or Guest line PMS is preferable.

As Front of House Manager Responsibilities Include:

  • Conduct and supervise the professional guest service of the entire Front of House team.
  • Work with the Reservations Team to accurately manage room reservations ensuring that the Reservations Team and Front of House Team are processing all enquiries and confirmed bookings accurately.
  • Focus on both a bedroom and ancillary upsell plan for the front of house team, focusing the staff on driving additional sales in all areas.
  • Conduct a review of existing standards and procedures and implement new best practices, SOP’s and daily task schedules to ensure a seamless delivery of Front of House services.
  • Training, leading, monitoring, motivating and inspiring the Front of House team; providing guidance and support to all team members.
  • Providing on-going development of skills and knowledge for the Front of House Team.
  • Planning and operating the employee rota, within budget constraints
  • Attend meetings and briefings
  • Any other duties as assigned

Salary €30-€35k

If you would like to learn more about this position, please send an updated copy of your CV to brian@actionrecruitment.ie or call Brian on +353 872804401.

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